Welcome aboard for a closer look at the role of Sheena-Grace Ugbaja, our Product Manager at Baxi, as she takes on the helm much like a captain steering a ship through uncharted waters.

Sheena-Grace’s responsibilities are akin to charting the course for our digital offerings, ensuring they sail smoothly towards their destination. Just as a captain listens to their passengers’ desires, Sheena-Grace connects with our customers to understand their vision for our digital ‘ship.’

Join us on this voyage into the world of product management, where Sheena-Grace is the driving force behind creating exceptional user experiences and setting our digital course for success.

Question and answer with Sheena-Grace Ugbaja

Describe what you do at Baxi.

Sheena-Grace: I’m like the captain of a ship. My job as a product manager is to decide where the ship should go and how it should get there.

I talk to the passengers (our customers) and find out what they want the ship to be like. Then, I work with a team of sailors (developers, designers, and others) to make sure the ship has all the things the passengers want and that it sails smoothly.

I also make sure the ship stays safe, on course, and arrives at the right places on time. I’m like the person who plans everything and makes sure the ship is the best it can be for everyone on board!

Why Baxi Cash Voucher.

Sheena-Grace: Baxi Cash Voucher Is a feature that allows users to access funds, make purchases, and send gift vouchers to their friends and family. Businesses can use cash vouchers as incentives for employees or rewards for loyal customers. This can boost employee morale, motivate sales teams, and encourage customer loyalty.

These vouchers can be conveniently delivered to recipients via SMS on their mobile devices. The creation and redemption of these vouchers can be performed either through the Baxi mobile app or at any Baxi Agent location. This also presents an additional source of income for agents, similar to cash deposits and withdrawals.

Share a favourite productivity hack.

Sheena-Grace: One effective productivity hack is the “Pomodoro Technique.” It’s a time management method that can help you stay focused and work efficiently.

Here’s how it works:
1) Choose a Task: Select a task you want to work on.
2) Set a Timer: Set a timer for 25 minutes (this is called one “Pomodoro”).
3) Work on the Task: Work on your chosen task with full focus and concentration until the timer rings.
4) Take a Short Break: When the timer goes off, take a short 5-minute break to rest and recharge.
5) Repeat: Repeat steps 1 to 4 for three more Pomodoros (a total of four cycles).
Take a Longer Break: After completing four Pomodoros, take a longer break of 15-30 minutes.

The Pomodoro Technique is effective because it encourages you to work in short, focused bursts with built-in breaks. This helps prevent burnout and maintains your concentration over time. It’s particularly useful for tasks that require deep focus and can help you avoid distractions.

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