Leading Financial Services provider Baxi, under its parent name MFS Africa, has earned its International Organization for Standardization certificate (ISO), a move that reiterates the company’s commitment to service quality, safety, and business continuity among stakeholders.
Opex Consulting unveiled the ISO certificate to the management of Baxi during her 8th-anniversary event, which was held at the company’s headquarters in Lagos. In attendance were Musibau Lasisi, the founder and CEO of Opex; Omotayo Ogunlade, the Chief Technology Officer of Baxi; Osa Odiase, Chief Innovation Officer; Emmanuel Ekede, Head of Customer Experience and Marketing Communications; Deborah Offor, Project Manager, and staff members of the company.
Speaking during the certificate presentation, Musibau Lasisi, commended the Baxi Project team for the success of the ISO process and reiterated the significance of the certification, “I must commend the Baxi project team of Deborah Offor, Chidinma Onuorah, Damilola Jegede and the others for the dedication, grit, and drive for excellence demonstrated during the process. Firstly, the ISO 27001/2013 code proves that MFS Africa’s Baxi is a secure means of payment, secondly the ISO 22301/2019 standard code for business continuity. Opex has the processes, policies, and systems in place that ensures the organization survives an unforeseeable crisis that may occur in the future.”
MFS Africa collaborated with the International Organization of Standardization (ISO) to ensure openness and a secure information management system in an effort to maintain its reputation of standard quality service to its stakeholders. The certification confirms Baxi’s continued dedication to being a pioneer in business continuity and disaster recovery by attesting to its capacity to establish and maintain an efficient business continuity management system that recognizes potential threats, their effects, and how to mitigate them. This will go down in Baxi’s history as a significant statement of its global preparedness for new investment opportunities, business continuity management and disaster recovery.
Baxi, a key brand of MFS Africa, maintains its status as an industry leader in the financial services sector in Nigeria by providing impeccable and accessible digital payment services to every household. Over the years, the brand has garnered over forty thousand agent networks across Nigeria through its Baxi POS, Baxi Mpos, and Baxi mobile app infrastructure positioned to target the banked and un-banked communities and provide access to quick and easy digital payments of bills and services. The platform features money transfer and cash withdrawal, cable television subscription, Electricity bill payment, airtime and data top-up, Baxi Postpaid Service, Smart Trader, and Ogamadam.
Founded in 1940, ISO is an independent, non-governmental organization that creates standards to ensure the efficiency, security, and caliber of products, services, and systems. All information provided to an organization is systematically safe and secure in accordance with the ISMS standards, and the organization ensures and validates this.