In delivering our services to individuals from a wide range of economic and socio-demographic backgrounds, we have created a large number of autonomous business outlets across the country that have thrived on grassroots and mass-market consumers. Through our services, these businesses have created and fostered a collective sense of purpose, self confidence, autonomy, economic independence and a new drive to be successful and to empower those in their local communities.
One of our core responsibilities to our agent community is to ensure that female representation is a significant part of our ecosystem. Across our operational value chain spanning agent acquisition, product training, customer management and support, we ensure that this remains a key focus both within CDL as organisation, which has over [–]% female representation amongst its staff, and our agent community. Accordingly, women represent over 50% of our current agent network. We see this as a core objective of our company, as our platform is a source of livelihood, provides valuable access to loan facilities, creates economic independence, increases incomes and provides resources for business expansion.
Our B2B integration platform, based on a set of APIs, provides a flexible technology architecture that enables our enterprise clients to overlay our core digital products and services on their own platform, tailor it to their needs and then push through their own distribution channels.